Structure of a mission statement
The following
elements can be included in a mission statement. Their sequence can be
different. It is important, however, that some elements supporting the
accomplishment of the mission be present and not just the mission as a
"wish" or dream.,
- Purpose and values of the organization (products or services, market) or who are the organization's primary "clients" (stakeholders)
- What are the responsibilities of the organization toward these "clients ".
- What are the main objectives supporting the company
in accomplishing its mission
1. At is most basic, the mission
statement describes the overall purpose of the organization.
2. If the organization elects to develop a vision
statement before developing the mission statement, ask “Why does the image, the
vision exist -- what is it’s purpose?” This purpose is often the same as the
mission.
3. Developing a mission statement can be quick
culture-specific, i.e., participants may use methods ranging from highly
analytical and rational to highly creative and divergent, e.g., focused
discussions, divergent experiences around daydreams, sharing stories, etc.
Therefore, visit with the participants how they might like to arrive at
description of their organizational mission.
4. When wording the mission statement, consider the
organization's products, services, markets, values, and concern for public
image, and maybe priorities of activities for survival.
5. Consider any changes that may be needed in
wording of the mission statement because of any new suggested strategies during
a recent strategic planning process.
6. Ensure that wording of the mission is to the
extent that management and employees can infer some order of priorities in how
products and services are delivered.
7. When refining the mission, a useful exercise is
to add or delete a word from the mission to realize the change in scope of the
mission statement and assess how concise is its wording.
8. Does the mission statement include sufficient
description that the statement clearly separates the mission of the
organization from other organizations?
Mission Statements of Well Known
Enterprises
"To solve unsolved problems innovatively"
-Mary Kay Cosmetics
"To make people happy.” - Walt Disney
Developing a Vision Statement
1. The vision statement includes vivid
description of the organization as it effectively carries out its operations.
2. Developing a vision statement can be quick
culture-specific, i.e., participants may use methods ranging from highly
analytical and rational to highly creative and divergent, e.g., focused
discussions, divergent experiences around daydreams, sharing stories, etc.
Therefore, visit with the participants how they might like to arrive at
description of their organizational vision.
3. Developing the vision can be the most enjoyable
part of planning, but the part where time easily gets away from you.
4. Note that originally, the vision was a compelling
description of the state and function of the organization once it had
implemented the strategic plan, i.e., a very attractive image toward which the
organization was attracted and guided by the strategic plan. Recently, the
vision has become more of a motivational tool, too often including highly
idealistic phrasing and activities which the organization cannot realistically
aspire.
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